These terms and conditions apply to all purchases of goods and services from scandinavianexplorer.no. Scandinavian Explorer is a brand owned by SCANDINAVIAN EXPLORER AS, registered in Norway with organization number 991 598 901.
Your order, along with these terms and conditions and the order confirmation, constitute the entire purchase agreement. All personal and payment information is securely handled by our payment partners. The order amount will be authorized upon placement and captured when we ship your order.
We strive to dispatch orders promptly, typically within one business day. Delivery times vary by location:
Norway: 1-5 days via Bring
Europe: 1-5 days using DHL courier services
Rest of World: 2-7 days via international DHL courier
Delivery times are estimates and may be affected by various factors.
All prices displayed include local taxes (VAT) and customs duties. Orders are shipped on a Delivery Duty Paid (DDP) basis.
You will receive an order confirmation email shortly after placing your order. Please review it carefully and retain it for your records. A shipping confirmation with tracking information will follow once your order is dispatched.
While we strive for accuracy, we reserve the right to correct errors on our website and to modify or discontinue products without prior notice.
Please inspect your order promptly upon receipt for any damage or defects. Claims should be made within two weeks of delivery by contacting our customer service team.
We offer a 30-day return policy for unused items in perfect condition with tags attached. Personalized or customized items are non-returnable. Shipping costs for returns are non-refundable and will be deducted from any refund.
All content on scandinavianexplorer.no, including trademarks and copyrights, is the property of SCANDINAVIAN EXPLORER AS and may not be used without permission.
Consumer purchases are governed by Norwegian law. You must be 18 years or older to make a purchase from our website.
SCANDINAVIAN EXPLORER AS
Vanemveien 20, 1599 Moss, Norway
Phone: 404 48 638
Org. number: 991 598 901
VAT number: NO 991598901MVA
For any questions or concerns, please contact our customer service team.